Role Responsibilities:

• Contribute to the efficient and effective functioning of the Risk and Compliance Function.
• Conduct Risk and Compliance assessments across the businesses and provide pro-active support to the businesses in addressing risk issues.
• Conducting Risk and Compliance assessments / review and prepare relevant Risk and / Compliance reports to the various levels of management in the business.
• Provide appropriate support and input into Risk and Compliance projects.
• Render appropriate Risk and Compliance advice / guidance and training to the business.
• Handle requests from third parties (internal requests and external requests)
• Develop and implement a plan based on identified areas of risk as required as well as from receipt and analysis of findings from Internal Audit
• Advise Management and compliance officers of risks and compliance issues.
• Maintain an issues log of deficiencies and findings and monitor the implementation of corrective actions
• Report instances of non-adherence to the Compliance Officers
• Prepare the necessary Risk and Compliance reports for submission to the Executive and other committees within the Business as requested by the Compliance Officer.
• Analyse risk data to support understanding the potential impact of risks and proactive flagging of impact across the Business.
• Identify trends that may present risk to projects and / or the Business.
• Develop risk dashboards to raise the visibility of Business risks.
  
  

Analysing Statutory requirements and Providing Advice

• Determine all relevant Risks, Laws and Regulations pertaining to the activities of the Business.
• Regularly engage with and advise the business of Risks and the relevant regulatory requirements in order to determine the necessary controls and ensure update or amendment of operational procedures
• Analyse and advise on adequacy of controls to Management
  
  

Draft compliance policies and guidance documents

• Draft and maintain Risk and Compliance policies, documents and manuals.
• Ensure that standard policies and processes documents are in place in the various business units and that they are regularly reviewed and updated.
• Creating awareness of legislative requirements and ensuring that staff are aware of and competent in all aspects of Risk and Compliance.
• Issuing compliance alerts & Drafting communication and advice for internal use.
• Advise Training Department of required training interventions in respect of new or amended laws and regulations.
• Prepare information for the Compliance Officers for presentation at various levels within the Business.

Customer

• Create and maintain productive relationships with internal and external clients by providing advice and assistance.
• Monitor compliance of the clients.
• Create understanding of the ‘real’ versus ‘perceived’ need through, experience and expertise while complying with company policies, legislation and regulations.
• Keep the client informed about progress through written communication, telephonic communications and / or face to face meetings
• Build a positive image by exceeding clients expectations at all times
• Treat internal and external customers fairly at all times.

Communicating with Risk and Compliance Function

• Liaise with and report to Compliance officers and Heads of Risk and Compliance functions.
• Respond to any enquiries from the Compliance officers and Heads of Risk and Compliance functions.
• Liaise with business regarding special requests from Compliance officers and Heads of Risk and Compliance functions and Regulators and facilitate corrective actions where required.
• Prepare Information on relevant regulatory interactions as requested by Compliance Officers.

Professionalism and teamwork

• Ability to engage with and work supportively with team members
• Ability to add value to the efficiency of the division through process and systems enhancement including documenting and implementing enhancements
• Ability to inspire team members by setting an example of professional behaviour including quality of work, meeting deadlines, communicating timeously with stakeholders, giving feedback, working additional hours where required to meet  deadlines or urgent issues to be attended.

General

• Assisting the Compliance Officers or designate with any other requirements relating to the Business Risk and Compliance functions roles and responsibilities.

Skills

• Relevant Technical knowledge of regulations and legal requirements applicable in the insurance industry and financial services sector
• Influencing skills
• Good business acumen
• Ability to build and maintain internal and external relationships
• Excellent communication skills (both written and verbal)
• Assertive
• Intermediate knowledge and use of Microsoft Word, Excel, PowerPoint.
• Excellent analytical skills
• Excellent attention to detail
• Ability to work with complex legislation and information
• Planning and organising skills
• Ability to multi-task
• Time management

Qualification And Experience

• Matric;
• Degree in Law, Commerce, Accounting, Risk or relevant;
• Post graduate Diploma/ certificate in Compliance/ Risk;
• Continuous adherence to the fit & proper requirements as determined by the Financial Sector Conduct Authority;
• Knowledge of legislation, regulations and legal principles applicable to the Insurance industry and financial services sector;

• At least 3 years of experience in Insurance industry and financial services sector.